6 Steps for Legal Hiring and Effective Interviews: Making poor hiring decisions (and keeping bad hires) based on basic interviewing skills alone, costs companies millions of dollars every year. This course provides participants with knowledge and skills to conduct legal and effective interviews that help screen out potential problem hires and reduce subjective evaluation of candidates.

During this course, participants will learn their role of importance in the training process as it relates to the principles of adult learning using a Four Step System of training. Learning how to provide feedback, conduct effective evaluations and the correct uses for S.M.A.R.T. objectives serves to improve participants' knowledge and confidence in these critical talent management subjects. Participants acquire the ability to immediately and practically apply the learning in their workplace.

How to confidently give Feedback and conduct Performance Improvement Discussions:

Legal and effective feedback, coaching and discipline processes are one of the best safeguards against charges of discrimination or wrongful discharge. Discover the critical communication skills necessary to engage others in day-to-day and ongoing coaching sessions, increase knowledge of legal and appropriate corrective discipline procedures, improve confidence in conducting performance infraction discussions and understand appropriate documentation procedures.

For most businesses, owner and manager responsibilities include managing and supervising people. Whether you’re hiring, firing, disciplining, promoting, considering requests for leave or dealing with any of dozens of other employee issues, when you are making decisions and carrying out personnel duties, it can be a legal minefield and you need to be aware that expensive legal consequences are possible at every step. This course addresses employment and labor regulations along with practical application for your business to ensure compliance. Covering the fundamentals of FLSA, IRCA, USERRA, UGESP, OSHA, TITLE VII, ADA, FCRA, ADEA, COBRA, FMLA, EEO-1 and more…

Understanding the dynamics associated with personality plays a key role in understanding how one behaves, reacts, and engages with others. Behavioral awareness improves how individuals communicate, motivate, and persuade others - directly impacting your organization's bottom line. Knowledge of DISC, helps you understand and appreciate both your behavior style and the style of others which creates an opportunity to adapt your style for maximum effectiveness of communication, interaction and engagement.

Organizations are continuously challenged with generational differences in their work forces. Clashes can arise from differing viewpoints and communication styles which negatively impact business performance. While setting the framework of the FIVE GENERATIONS, this session seeks first to understand each generation providing insights on how best to engage, motivate, communicate and improve business performance.