How to confidently give Feedback and conduct Performance Improvement Discussions:
Legal and effective feedback, coaching and discipline processes are one of the best safeguards against charges of discrimination or wrongful discharge. Discover the critical communication skills necessary to engage others in day-to-day and ongoing coaching sessions, increase knowledge of legal and appropriate corrective discipline procedures, improve confidence in conducting performance infraction discussions and understand appropriate documentation procedures.
Lisa I. Perez is a USA Today Best Selling Author and the Founder & President of HR consulting company, HBL Resources, Inc., HR Support & Training Membership platform The Complete Manager Makeover and National Management Training Week. She is on the mission of Transforming the Human in Human Resources®.
She holds several certifications including the Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute since 2002, the Society for Human Resources Management’s SHRM‐SCP designation since 2015, is a Certified BridgeBuilder® Trainer who facilitates Generational Diversity in the Workplace and is a DISC Certified Human Behavior Specialist.
Recognized throughout her 30-year HR career including two 2020 American Business Awards® Silver Stevie Awards for Entrepreneur of the Year and Human Resources Professional of the Year, she attributes the success to her passion for people and desire to give back to her community. She volunteers for Jim Moran Institute, S.C.O.R.E. Broward, Broward County's KAPOW Program, her family Church and is a Board Member of her local Chamber.
Lisa brings over 30+ years of HR experience to the Human Resources community and finds every opportunity she can to share her knowledge and time with her community. She delivers The Complete Manager Makeover® Workshops for organizations throughout the United States and offers them here to help individuals and entities alike understand the importance of not only HR compliance, but the mastery of leadership through managing the human elements effectively.
Originally, from Brooklyn, NY, she is a wife, mom, grandma and considers herself a craft geek.
- 6 Levels
- Coaching By Lisa I.
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Success Stories
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Lauren Dickson Lisa... makes the course lively and engaging...
"This was one of the most impactful trainings I've attended (and I've attended many!). Lisa is enthusiastic and makes the course lively and engaging."
