How to confidently give Feedback and conduct Performance Improvement Discussions:
Legal and effective feedback, coaching and discipline processes are one of the best safeguards against charges of discrimination or wrongful discharge. Discover the critical communication skills necessary to engage others in day-to-day and ongoing coaching sessions, increase knowledge of legal and appropriate corrective discipline procedures, improve confidence in conducting performance infraction discussions and understand appropriate documentation procedures.
Lisa Perez is the President of human resources consulting company, HBL Resources where she serves as a trusted advisor, trainer or consultant to small and large organizations including Virgin Hotels, The City of Coral Gables, Best Buddies International; Brinks International to name a few. She works with leaders at every level of the organization from supervisors to corporate leaders, and teams to improve their personal and professional performance.
She holds several certifications including the Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute since 2002, the Society for Human Resources Management’s SHRM‐SCP designation since 2015, is a Certified BridgeBuilder® Trainer who facilitates Generational Diversity in the Workplace and is a DISC Certified Human Behavior Specialist.
Lisa brings over 25 years of HR experience to the Human Resources community and finds every opportunity she can to share her knowledge and time with her community. She delivers The Complete Manager Makeover® Workshops for organizations throughout the United States and offers them here to help individuals and entities alike understand the importance of not only HR compliance, but the mastery of leadership through managing the human elements effectively.
- 6 Levels
- Coaching By Lisa I.
- Community Support
Lisa... makes the course lively and engaging...
"This was one of the most impactful trainings I've attended (and I've attended many!). Lisa is enthusiastic and makes the course lively and engaging."